MiftahInn emits stable outbox events for rooms and reservations, accepts inbound bridge changes, and keeps Saudi Shomoos, ZATCA, and NTMP boundaries separate from core hotel operations.
| Capability | Hotel | Platform | GuestKey bridge |
|---|---|---|---|
| Hotel setup | Branding, users, rooms, rates | Lifecycle, domains, plans | Hotel mapping |
| Reservations | Create and manage bookings | Monitor health and bridge queue | Stay creation from mapped booking |
| Rooms | Room type and room number changes | Tenant-scope validation | Room inventory sync |
| Payments | Cash register and folio state | Feature and provider controls | Optional status reference |
| Compliance | Country-specific prompts only when enabled | Adapter registry and credentials | No core dependency |
GuestKey is the digital guest journey for modern hotels — mobile check-in, room QR services, F&B ordering, laundry and spa requests. Paired with MiftahInn, every guest request lands as a native task in your PMS.
Guests scan the in-room QR, order F&B, request laundry or spa, and chat with reception — in Arabic or English. Every action syncs to MiftahInn so housekeeping, kitchen and front desk work from the systems they already know.
Room and reservation bridge with mapping tables, hotel-scoped credentials, and replayable outbox events.
Provider-ready boundaries for register setup, settlement status, and hotel-local financial controls.
Adapter spaces for identity registration, fiscal e-invoicing, and tourism reporting without core PMS hardcoding.
Country profiles and registry-driven adapter selection keep expansion possible without a rewrite.
Start with a guided demo of the platform, loaded with real multi-year data across five Makkah properties.